HostReply — AI That Replies to Your Airbnb Guests 24/7
Handle more properties, not more messages. AI responds to every guest like you would — and knows when to bring you into the conversation.
AI-powered guest messaging for Airbnb, VRBO, and Booking.com hosts. Respond to guests in seconds with human-in-the-loop oversight. Start your free trial — no credit card required.
Key Features
24/7 Responses
Guests get answers in seconds, not hours. HostReply handles guest messages automatically while you sleep — even at 3 AM.
Notify the Right Person
Route issues to the right team member. Maintenance to your handyman, pricing to you, complaints to your manager. Each person gets only the escalations relevant to them.
Auto-Learns From Guests
When guests keep asking the same questions, HostReply suggests adding it to your FAQs. The AI gets smarter over time by detecting patterns in guest questions.
Your Rules, Your AI
Set boundaries for what your AI can and can't do. Define tone, response style, and escalation triggers. Sensible defaults included — customize anytime.
An AI agent, not a chatbot
Most "AI messaging" tools are templated auto-replies with a fresh coat of paint. HostReply is an agent: it looks things up, takes actions on your behalf, and knows when to ask you for help.
Looks things up
Before writing a reply, the agent queries your property data, FAQs, reservation details, and calendar availability. Your Wi-Fi password gets read from the correct row of your data and pasted verbatim — not guessed at.
Schedules follow-ups
Set up timed messages once — check-in instructions, day-before reminders, checkout notes, post-stay thank-yous — and the agent fires them automatically against every new reservation.
Asks when unsure
When the agent isn't confident it can answer alone, it texts you a one-line summary. You reply in plain English and HostReply drafts the polished response to the guest.
Human in the Loop
When a guest asks something the AI can't handle alone — discounts, special requests, or anything outside the ordinary — it texts you. A quick reply is all it needs to continue the conversation.
- Get notified via text or app — your choice
- Reply in seconds — AI crafts the full response
- Tell AI to remember your answer for next time
Pricing
$19 per property per month. 14-day free trial, no credit card required.
Includes unlimited messages, AI guest messaging, SMS escalation, auto-learning FAQs, team routing, custom rules, and all integrations.