Your AI Co-Host That Never Sleeps
HostReply handles guest messages 24/7 like a co-host who knows every detail about your properties. When something needs your judgment, it texts you. Otherwise, it just handles it.
AI-powered co-hosting for Airbnb, VRBO, and Booking.com hosts. $19/property/month. 14-day free trial, no credit card required.
Co-hosting Without the Co-Host Problems
Human co-hosts are expensive ($200-500/property/month), inconsistent, and hard to find. Template-based automations miss context and frustrate guests. HostReply is the AI co-host in between.
Everything a Great Co-Host Does, Automated
Answers Guest Questions
Check-in codes, WiFi passwords, local restaurants, parking instructions. Your AI co-host pulls from your property's actual data to give accurate answers every time.
Instant Response Time
Guests get answers in seconds, not hours. Faster responses mean higher Airbnb search rankings and more bookings.
SMS Escalation
When a guest asks something the AI shouldn't handle alone — pricing, complaints, special requests — it texts you for guidance. 98% open rate vs 20% for email notifications.
Team Routing
Route maintenance issues to your handyman, pricing questions to you, complaints to your manager. Each person only gets relevant escalations.
Auto-Learning FAQs
When guests keep asking the same thing, HostReply detects the pattern and suggests adding it to your FAQs. Your AI co-host gets smarter over time.
Custom Rules
Set boundaries for what your AI co-host can and can't do. Define tone, response style, and escalation triggers. Full control, always.
How Your AI Co-Host Works
- Connect your PMS — Link your Hospitable or OwnerRez account in minutes.
- Set up your property details — Add FAQs, house rules, check-in instructions, and local recommendations.
- Configure your rules — Define what your AI co-host can handle on its own and what should be escalated.
- Let your AI co-host work — HostReply reads every incoming message, looks up property-specific data, and responds naturally.
You Stay in Control
Unlike a fully automated chatbot, HostReply keeps you in the loop for the decisions that matter. When a guest asks about discounts, makes a complaint, or requests something unusual, your AI co-host texts you for guidance.
- Get notified via text — 98% open rate vs 20% for email
- Reply in seconds from your phone
- AI crafts the full response using your guidance
- Tell it to remember your answer for next time
AI Co-Host vs. The Alternatives
| Feature | HostReply AI Co-Host | Human Co-Host | Templates |
|---|---|---|---|
| Cost | $19/property/mo | $200-500/property/mo | Free-$50/mo |
| Availability | 24/7/365 | Limited hours | 24/7 (pre-set only) |
| Response time | Seconds | Minutes to hours | Instant (if triggered) |
| Understands context | Yes | Yes | No |
| Handles unique questions | Yes, with escalation | Yes | No |
| Learns over time | Auto-learning FAQs | Manual improvement | No |
Simple, Transparent Pricing
$19 per property per month. 14-day free trial, no credit card required. Includes unlimited messages, AI guest messaging, SMS escalation, auto-learning FAQs, team routing, custom rules, and all integrations.
Start your free trial